Local payment methods

By default, WooPayments accepts payments via credit and debit cards. If you would like to add some region-specific / local payment methods to your checkout, it’s also possible to enable the following:

To enable local payment methods:

1. Go to Payments > Settings.
2. Scroll down to the Advanced settings section.
3. Ensure the Enable multi-currency box is checked.
   • This is necessary because, as noted above, local payments methods require a specific currency before customers can use them. For more information on the multi-currency setting, please see this document.
4. Click the Save Changes button at the bottom of the page.
5. Refresh the page.
6. Scroll down to the Payments accepted on checkout section.
7. Enable the methods you want to offer in checkout.
8. Click the Save Changes button at the bottom of the page.

Payment methods can be disabled by unchecking their box and saving the settings.

Depending on your account status, certain payment methods may be unavailable, and you’ll be asked to contact support to enable them. When contacting our staff, please make sure to include the name of the payment method you want to enable.

It might also help to make sure that your account isn’t restricted or missing any information, since that can affect payment method availability as well.

A given local payment method may not be available in every country. Please see the table below to find out which local payment methods you can use based on your WooPayments account country.

WeChat Pay is only available to approved merchants whose WooPayments account is registered in one of the following countries:

• Australia
• Austria
• Belgium
• Canada
• Denmark
• Finland
• France
• Germany
• Hong Kong
• Ireland
• Italy
• Japan
• Luxembourg
• Netherlands
• Norway
• Portugal
• Singapore
• Spain
• Sweden
• Switzerland
• United Kingdom
• United States

If your country is not listed above, WeChat Pay will not appear as an available option in your WooPayments settings.

Before enabling Alipay or WeChat Pay, make sure your website is complete, publicly accessible, and accurately reflects the products or services you offer. Incomplete or placeholder sites are a common reason for rejection during the approval process. This includes:

• Your site must be live and not under construction or password-protected.
• All listed products or services should be visible and clearly described.

While not an explicit requirement, we recommend that important business details — such as your company name, contact info, and policies — are easy to find.

This requirement comes from Alipay and WeChat Pay’s review process and applies to all merchants. Enabling these payment methods before your website is ready may result in approval delays or even rejection.

Alipay and WeChat Pay approval delays

Alipay and WeChat Pay are subject to approval delays of up to five business days after being enabled in WooPayments. During this time, these payment methods may not appear at checkout, even if they are turned on in your settings.

This delay is part of the standard onboarding process and applies to all eligible accounts. If Alipay or WeChat Pay are still not available five business days after either payment method is enabled, please contact support so we can help look into it.

If your business is based in the Netherlands, iDEAL also requires that your website displays your KVK number on file with the Chamber of Commerce.

If you use iDEAL but are based outside the Netherlands, your website must display your company registration number with the equivalent local official body.

Przelewy24 requires that you provide:

• A company tax ID or VAT ID
• A valid business URL

Przelewy24 also requires that your website contain the following information:

• A list of the products and services you sell and their prices.
• Your company’s legal details, including address, tax number, and registration number.
• Links to your refund policy and privacy policies.

In addition to our general list of prohibited or restricted products, the following types of merchants are also prohibited from using Przelewy24:

• Dropshipping businesses
• Automotive sales, services, and rentals
• Specialty food retail
• Pawn shops
• Higher education and vocational training services
• Healthcare providers and medical services
• Entertainment and event promotion services
• Information technology and telecommunications services
• Advertising agencies and marketing services
• Real estate management and brokerage Services

Przelewy24 has the right to suspend or terminate your use of Przelewy24 for breaching the prohibited business categories or failing to meet the additional requirements listed above.

Local payment methods will only show in checkout if the customer billing country and the customer currency meet the requirements shown below.

If these requirements are not met, the payment method will be hidden since the customer cannot use it anyway.

Alipay supports multiple customer currencies, and there are no restrictions on the billing address allowed at checkout. However, the currency used at checkout needs to match the currency of your WooPayments account. Example: Alipay will only be available at checkout on a US WooPayments account if the currency is set to ($)USD.

WeChat Pay is only available to customers using a billing address that matches any of the countries listed below. However, the currency used at checkout needs to match the currency of your WooPayments account. Example: WeChat Pay will only be available at checkout on a US WooPayments account if the currency is set to ($)USD.

All payment methods have minimum and maximum transaction amounts. The list below shows any exceptions to those that are specific to a given local payment method.

• Multibanco has a maximum charge amount of 99,999 EUR.

Local payment methods have limited refund time windows, outside of which you will not be able to refund a payment. Those time limits are:

The following payment methods are currently in closed beta and are only available to a select few merchant accounts:

• BECS Direct Debit
• SEPA Direct Debit

We won’t be adding these payment methods to any additional accounts at this time. However, we hope to enable them for all merchants in the future.